Is application cancellation possible? Application cancellation is not permitted once the request is completed. Godbex exchange transactions are final and irreversible. Please meticulously verify all transaction details prior to confirmation. Godbex bears no responsibility for crypto assets transferred outside of our service, and continuous operation of the exchange process cannot be guaranteed in cases of … Read more

Where can I check my exchange application status? You can check your application status in these locations: Personal Account (Registered Users): Log in, go to “Exchange History”. On Website (All Users): Status updates are shown directly during the exchange process. Refresh the page (F5) if needed. Email Notifications (Registered Users): Automatic status updates are sent … Read more

How long do I have to create an application form? Application form creation time limit is 15 minutes. Unfinished applications are automatically cancelled after 15 minutes. If your application form expires, simply create a new one. If funds were sent on an expired application, contact our support service immediately via our website.

How long does application processing take? Godbex exchanges are processed automatically and typically complete within 1 to 20 minutes after payment receipt. Processing time can vary depending on the exchange amount.

Find answers to common questions about exchange applications here.

Why have I not received funds after an exchange initiated via Telegram, Telegram bot, forum, Skype, or Viber? Exchanges conducted outside of the official Godbex website are considered unauthorized and highly likely to be a scam. Godbex exclusively processes transactions via the application form on our official website. Any exchange offers or instructions received through … Read more

Bitcoin transactions require network validation before becoming fully usable. Process: Transactions are broadcast to the Bitcoin network. Miners include transactions in blocks. Block inclusion constitutes a “confirmation.” Purpose: Confirmations prevent double-spending. Confirmation Levels: Each block inclusion = one confirmation. 6+ confirmations are generally considered final confirmation. Godbex Requirement: our service mandates a minimum of 2 … Read more

What is it? A Destination Tag (or Memo/Payment ID) is a supplementary identifier for cryptocurrency wallets. Purpose: Used for accurate fund routing, especially when Godbex uses shared wallets for certain cryptocurrencies. The tag ensures funds reach your specific account within the shared wallet. Importance: Crucial for transactions involving EOS, Ripple (XRP), Stellar Lumens (XLM), Binance … Read more

Godbex site is displaying incorrectly. What to do? If the site is not displaying properly, try these quick fixes: Hard Refresh: Press CTRL+F5 (or Cmd+Shift+R on Mac) to fully reload the page. Clear Browser Cache: Clear your browser’s cache and browsing data. Restart your browser. Try Another Browser: Open Godbex in a different web browser … Read more

Exchange anytime, Godbex operates 24/7 automatically.

Do I need to register on Godbex.io? No, registration is completely optional. However, registering unlocks: Discounts: Cumulative discount program access. Referrals: Participation in our referral program. Statistics: Access to your exchange history. Registration provides enhanced features, but is not required for basic use.

In this section you can find FAQ (frequently asked questions).

Godbex will make best efforts to provide information to authorities, but assumes no liability for the accuracy, adequacy, or completeness of provided information. Deficiencies may occur due to various reasons, including human or technical error. Law enforcement request correspondence is confidential, privileged, and for official use only.

To expedite processing, law enforcement requests must include the following: Agency Name: Full name of the law enforcement agency. Officer Authority: Proof of officer’s authorization and current position. Officer ID: Badge number or internal identification number. Official Email: Email address from a government domain. Gov. Contact Info: Government organization email and phone number. Entity Name: … Read more

For urgent requests involving immediate risk of death or serious harm, please indicate “URGENT REQUEST” in the email subject line.